However, Microsoft is working to make the agent highly available in the future. The agent can currently only run on one server in the Exchange organization. The organization’s mailbox replication service uses this URL for communication. This URL is used to connect the on-premises Exchange infrastructure to Office 365. The Microsoft Hybrid Agent uses a URL in the following format for communication. If these functions are to be used across the board, continue to use the classic model. Furthermore, MailTips, message tracking and multi-mailbox search are not handled via the Hybrid Agent. If this is already being used, continue to use the classic Exchange hybrid topology. This includes, for example, multi-factor authentication or authentication with client certificates. The Hybrid Agent does not support “Hybrid Modern Authentication”. In doing so, the Hybrid Agent reduces the requirements for external DNS entries, certificate updates and incoming network connections of the firewall, which made the task complex in the past. The new Hybrid Agent establishes a connection between the on-premises Exchange version and Exchange Online. Microsoft calls this connection “Modern Hybrid” and thus extends the “Hybrid Configuration Wizard” (HCW). The Hybrid Agent is a new tool to facilitate the connection. The connection of an on-premises Exchange instance to Exchange Online is called a hybrid connection. Unlike migration within an organization, moving to Exchange Online is problematic because mailboxes are moved between two separately managed organizations. For this reason it is important to make this step as easy as possible. The migration of mailboxes to Exchange Online is one of the major challenges when using Office 365 with all its features. For example, the Microsoft Hybrid Wizard with the Hybrid Agent has received an update that has been available since last February and was updated in April 2019. Microsoft sees midsize businesses as users of Office 365 and is setting things in motion to facilitate the migration of a local Exchange environment to the online office.
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